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PRIVACY


PRIVACY:

YOUR INFORMATION:

When you purchase something from our e-commerce store, as part of the buying and selling process, we collect the personal information you give us such as your name, email address and postal address. When given your permission, if you sign up to our newsletter, we may send you emails about our products, updates and offers.

CONSENT:

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery or return, we understand that you consent to our collecting this information and using it for these specific reasons only. If we ask for your personal information for another reason such as for marketing purposes, we will either ask you directly for your expressed permission, or provide you with an opportunity to decline permission. If you change your mind having initially opted in, you may withdraw your consent for us to contact you, to use or disclose your information, by emailing us directly: info@drilles.com

DISCLOSURE OF PERSONAL DATA:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY HOSTING:

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products online. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. See Shopify’s terms of service (https://www.shopify.com/legal/terms) and privacy statement (https://www.shopify.com/legal/privacy).

PAYMENT:

If you choose a direct payment option to complete your purchase, Shopify then stores your credit card daa. It is encrypted [Payment Card Industry Data Security Standard PCI-DSS] and your transaction data is stored only as long as is necessary to complete your transaction. All direct payment methods adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help the secure handling of credit card information by DRILLES.com and our service providers.

THIRD-PARTY SERVICES:

The majority of third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend looking at their privacy policies so you can understand the manner in which your personal information will be handled by them. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our privacy policy or our terms of service.

COOKIES:

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders by contacting us at INFO@DRILLES.COM.

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time, and will endeavour to always inform customers of any changes by email or by updating this page with immediate effect.

CONTACT:

We welcome any questions you may have about the data we hold or have any further questions about our products and services. Please contact INFO@DRILLES.COM

LEGAL:

DRILLES LONDON LTD is a REGISTERED COMPANY, NO. 10171720. VAT NO: 268426084. ADDRESS 36a CHURCH STREET, WILLINGHAM, CAMBRIDGE, CB24 5HT.