***PLEASE NOTE WE ARE CLOSED FROM DECEMBER 22ND TO JANUARY 5TH, ANY ORDERS MADE DURING THAT TIME WILL BE POSTED IN THE NEW YEAR, PLEASE EMAIL US WITH ANY URGENT ENQUIRIES firstname.lastname@example.org***
Within the UK we post using Royal Mail:
Tracked 48: delivery in 2-3 days: £3
Tracked 24: For next day delivery (for orders received before 1pm, later orders may be posted the following working day): £7
Within central London same day or next day delivery may be available, please contact us at email@example.com with ‘SAME DAY DELIVERY’ in the subject.
International shipping: we use DHL express for all international deliveries, please contact us for rates firstname.lastname@example.org
Please note: deliveries outside of the UK may incur customs or duties, which are the responsibility of the recipient. Unfortunately, we do not have control over these charges, if you are concerned about the cost we recommend you contact your local customs office before placing an order.
RETURNS & EXCHANGES:
- We hope you will adore your DRILLES, however if you wish to return your purchase you can do so within 14 days of receipt.
- We are happy to offer an exchange on the size or colour of the product, subject to availability of stock once the return has been received by DRILLES. Please clearly state the item you wish to exchange in the returns email.
- Please email email@example.com clearly stating RETURN or EXCHANGE in the subject. A returns label will then be provided. There is no additional delivery charge for an exchange.
- Please ensure your DRILLES are returned unworn and in original packaging.
- If a refund is required we will aim to then refund the order within seven days.